Quotations
Quotations are prepared based on the information provided by the client and an assessment of the location. A quotation is without obligation until it has been accepted in writing.
Performance of the work
The work is carried out according to the agreed work programme. Changes to rooms, surfaces or frequency are recorded in consultation.
Scheduling and access
The client ensures that the areas to be cleaned are accessible at the agreed time and that water and electricity are available where required for the work.
Cancellation
Appointments can be rescheduled in consultation. We kindly ask you to report changes as early as possible so the planning can be adjusted.
Liability
Any complaints about the work carried out should be reported as soon as possible after completion, so we can assess them and put things right where needed.
Payment
Invoices are sent according to the arrangements set out in the quotation or agreement and must be paid within the agreed term.
Applicable law
Dutch law applies to all agreements with Aqua Clean 11.